Resolvr ("we," "our," or "us") values your privacy and is committed to protecting your information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our services, website, or applications (collectively, "Services"). By using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
Resolvr collects information to provide tailored AI-driven solutions, software development, and consulting services. This may include:
a. Personal Information
- Contact details: Name, email address, phone number, company name, and job title.
- Billing information: Payment details necessary for processing transactions via Stripe or PayPal.
- Project-specific information: Details shared during consultations, project scoping, or service agreements.
b. Non-Personal Information
- Device and usage data: IP address, browser type, operating system, and interaction data (e.g., pages visited, time spent on our website).
- AI training data: Aggregated and anonymized project data, solely for improving our internal AI models and tools (if applicable).
c. Cookies and Tracking Technologies
- Resolvr uses cookies, pixels, and other tracking technologies to enhance user experience, gather analytics, and enable personalized interactions.
2. How We Use Your Information
We use your information to provide high-quality and customized services, including:
- Delivering technology solutions and consultation tailored to your business needs.
- Developing and implementing software projects and AI models based on your specifications.
- Improving the functionality of our Services through analytics and user feedback.
- Communicating updates, insights, or offers related to our services.
- Ensuring compliance with legal obligations and protecting our rights.
3. AI and Data Usage
Resolvr's AI-driven tools and models may process certain data to deliver services effectively.
- Aggregated Data: Any data used for AI training is anonymized and aggregated to ensure client confidentiality.
- Client-Owned Data: All client data remains the property of the client and is only used for the agreed-upon purposes.
- Transparency: No client-specific data will be shared with third parties or used for unintended purposes.
4. Sharing Your Information
Resolvr does not sell your information. However, we may share it in the following cases:
- Service Providers: Third-party partners assisting with hosting, payment processing (e.g., Stripe, PayPal), or analytics.
- Client Collaboration: Information may be shared with third-party vendors or contractors involved in your specific project, subject to confidentiality agreements.
- Legal Compliance: If required by law or to enforce legal agreements.
- Business Transfers: In cases of mergers, acquisitions, or asset transfers.
5. Your Rights
Depending on your location, you may have the following rights under applicable privacy laws:
- Access and Portability: Request access to your data or a copy of it.
- Rectification: Correct any inaccuracies in your data.
- Deletion: Request deletion of your data, except where required for legal purposes.
- Objection: Opt-out of specific data processing activities, such as marketing.
To exercise your rights, please contact us at privacy@goresolvr.com.
6. Data Security
Resolvr employs industry-standard practices to protect your information, including:
- Secure data storage and encryption.
- Access controls to prevent unauthorized access.
- Regular monitoring and testing of systems to ensure data integrity.
While we take reasonable measures to secure your data, no system is completely foolproof.
7. Data Retention
We retain your information only for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy.
- Meet legal and contractual obligations.
- Improve our services and technology solutions.
8. Third-Party Links
Our website or Services may contain links to third-party sites. Resolvr is not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies.
9. Updates to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be available on our website, with an updated "Effective Date." Your continued use of our Services signifies acceptance of these changes.